{"id":225,"date":"2022-03-24T12:24:09","date_gmt":"2022-03-24T12:24:09","guid":{"rendered":"https:\/\/techyassistant.com\/?p=225"},"modified":"2022-04-01T12:29:15","modified_gmt":"2022-04-01T12:29:15","slug":"how-to-know-if-your-company-needs-a-digital-experience-platform-dxp","status":"publish","type":"post","link":"https:\/\/techyassistant.com\/how-to-know-if-your-company-needs-a-digital-experience-platform-dxp\/","title":{"rendered":"How To Know If Your Company Needs A Digital Experience Platform (DXP)"},"content":{"rendered":"

Digital world has opened the gates for impossibilities to become possible. Learning, progressing and moving forward to other opportunities is an usual ambition of businesses around the world.<\/span><\/p>\n

There are various points of interaction and engagement with the customers from social posts to in-store experiences, or the website, or the word-of-the-mouth, etc. And with every touch point, come various departments and marketing channels which makes it difficult for the enterprises to deliver a cohesive and personalized experience to the customers.<\/span><\/p>\n

Furthermore, now-a-days the customer not only seeks the best product but the way you deliver it to them. And that\u2019s where the next stage of digital marketing evolution is – Digital Experience Platform (DXP).\u00a0<\/span><\/p>\n

Literally, DXP, a customer centric single-platform technology, enables the composition, management, engagement and optimization of customized digital experiences across multi-experience user journeys.\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n

Technically, it is a designed suite of tools that listens virtually to the customers, partners, prospects and other audiences and speaks to them, building a virtual connection with the user.<\/span><\/p>\n

So, if your target customer receives your product\u2019s feed on their screen – social media, or google discover, etc., without them searching for it purposely, wouldn\u2019t it be great?\u00a0<\/span><\/p>\n

Indeed! For example, you are watching a cricket match on a sports app. Your favorite team wins and you celebrate that on your social media platform. DXP will present to you the best cricket kit sets, or a jersey with your favorite team\u2019s name signed on it, within seconds.<\/span><\/p>\n

That\u2019s how DXP helps businesses understand the customer\u2019s mind space and delivers them the content at that moment when they\u2019re most ready to make a decision.\u00a0\u00a0<\/span><\/p>\n

To switch to DXP, you should know first the basic types of it which are simplified below.<\/span><\/p>\n

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